Welcome to PDI Laboratories. By accessing our website, purchasing our products, or using our services, you agree to comply with these Terms & Conditions. Please read them carefully before placing an order.
Products and Services
PDI Laboratories manufactures and distributes chemical reagents, reference standards, laboratory indicators, and related laboratory products. Product specifications, availability, and pricing are subject to change without prior notice as part of our commitment to continuous improvement.
Orders and Payment
All orders are subject to acceptance by PDI Laboratories. We reserve the right to refuse or cancel any order due to product availability, pricing errors, or other unforeseen circumstances.
Unless otherwise agreed in writing, payment is due according to the terms stated on your invoice. Late payments may be subject to applicable fees or interest as permitted by law.
Shipping and Delivery
We strive to process and ship orders promptly; however, delivery dates are estimates and cannot be guaranteed. PDI Laboratories is not responsible for delays caused by carriers, customs, weather, or other events beyond our reasonable control.
Customers should inspect shipments upon delivery and notify us promptly of any damage or shortages.
Returns and Cancellations
Due to the nature of laboratory chemicals and specialty products, returns require prior authorization from PDI Laboratories.
Custom products, hazardous materials, temperature-sensitive items, and products that have been opened or improperly stored may not be eligible for return.
Approved returns must be received in their original condition and packaging.
Product Use
Our products are intended for professional laboratory, research, industrial, and educational use only unless otherwise specified.
Customers are responsible for ensuring products are used, stored, and disposed of safely and in accordance with all applicable laws, regulations, and safety guidelines.
Product Warranty
PDI Laboratories warrants that its products conform to the specifications provided at the time of shipment. If a product is found to be defective due to manufacturing error, our sole responsibility will be to replace the product or issue an appropriate credit or refund at our discretion.
This warranty does not apply to products that have been misused, improperly stored, modified, or handled outside recommended conditions.
Limitation of Liability
To the fullest extent permitted by law, PDI Laboratories shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services.
Our total liability shall not exceed the purchase price of the product giving rise to the claim.
Intellectual Property
All content on this website, including text, graphics, images, logos, product information, and other materials, is the property of PDI Laboratories or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of California, without regard to its conflict of law principles.
Changes to These Terms
PDI Laboratories reserves the right to update or modify these Terms & Conditions at any time. Any changes will become effective upon publication on this website.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact PDI Laboratories through the contact information provided on our website.
PDI Laboratories
Email: Info@pdilaboratories.com
Phone: 310 408 3366
*These Terms & Conditions and Privacy Policy are subject to change at any time without prior notice.
