Privacy Policy

At PDI Laboratories, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, contact us, or purchase our products and services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide, including:

• Name
• Company name
• Email address
• Phone number
• Shipping and billing information
• Any information submitted through contact forms, quote requests, or customer inquiries

We may also automatically collect certain technical information, such as:

• IP address
• Browser type
• Device information
• Pages visited
• Date and time of your visit
• Website usage data collected through cookies and analytics tools

How We Use Your Information

We use your information to:

• Process orders and provide requested products or services.
• Respond to inquiries and customer support requests.
• Prepare quotations and communicate about your orders.
• Improve our website, products, and customer experience.
• Send important service updates or administrative communications.
• Comply with legal and regulatory obligations.

We do not sell or rent your personal information to third parties.

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance your browsing experience.

You can choose to disable cookies through your browser settings; however, some website features may not function properly.

Information Sharing

We may share your information only when necessary with trusted service providers that assist us in operating our business, including payment processors, shipping carriers, website hosting providers, and technology partners.

Information may also be disclosed when required by law or to protect the rights, property, or safety of PDI Laboratories, our customers, or others.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Your Rights

Depending on your location and applicable laws, you may have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of your personal information, where permitted by law.
• Request additional information about how your data is processed.

To exercise these rights, please contact us using the information provided below.

Third-Party Websites

Our website may contain links to third-party websites for your convenience. PDI Laboratories is not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our website is intended for business and professional use and is not directed toward children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

PDI Laboratories may update this Privacy Policy periodically to reflect changes in our business practices or legal requirements. Any updates will be posted on this page with a revised Effective Date.

Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us through the information provided on our Contact Us page.

Thank you for trusting PDI Laboratories. We are committed to protecting your privacy while providing quality products, reliable service, and a secure online experience.

 

PDI Laboratories

Email: Info@pdilaboratories.com
Phone: 310 408 3366

 

*These Terms & Conditions and Privacy Policy are subject to change at any time without prior notice.